Frequently Asked Questions
Everything you need to know about shopping with Montero Milan.
What is the expected delivery time for my order?
Standard shipping typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, Montero Milan ships to most countries worldwide. International delivery times and shipping costs vary depending on the destination and will be calculated at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange process.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking link. You can also log into your account on our website to view your order history and current status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and seamless checkout experience.
How do I know the products are of high quality?
At Montero Milan, we source only premium materials and conduct rigorous quality control checks on every item before it leaves our warehouse to ensure it meets our luxury standards.